Rain Checks & Cancellations
Relates to Terms of Service
Check Your Notifications
Upon cancellation of an event by an artist, ticket holders for the event will receive an email informing them of the cancellation.
Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Emails will be sent to ticket holders notifying them of their options. If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced.
Requesting a Refund
If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time.