Upon cancellation of an event by Dreamstage, it's partners, or the artist, ticket holders for the event will receive an email informing them of the cancellation.
Cancellation will result in automatic refunds for all ticket holders. Redemption codes issued for the event cannot be transferred.
If an event is postponed or rescheduled, your ticket will grant you access through the rescheduled date. If you do not, or can not attend the event at the rescheduled date and time, you may request a refund within 30 days of the announcement.
If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time.
For a complete review of our cancellation and reschedule policy, see our Terms of Service