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Support Portal Categories's almost showtime!


When to watch

Double-check the timezone for your reservation, and make sure to account for device boot times, automated updates, charging needs, etc. before getting comfortable.

 How to watch

Click the "You're Going!" button from the show page (where you originally purchased tickets). If you're not already, you will be asked to log in. You can also get to the venue from our homepage, where you will see the show for which you've purchased tickets front and center of Featured Shows. Lastly, you can access the venue from the email containing your ticket by selecting the "Enter Venue" link contained within.

 Where to watch

Anywhere you want! Consider acoustics, environmental noise, disruptions, lighting issues...

If you can't resist dancing, moving, or jumping, check for down for downstairs neighbors, (then jump twice as hard).


What to Check

Check your internet connection. We recommend a download of speed of at least 5 Mbps. Test your connection.



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